A: The wooden sections of the Air Frame are vulnerable to moisture. The mechanical properties of wood can be changed by getting it wet, over time it will deteriorate. You must try to avoid getting the Air Frame wet at all, if it does get wet then ensure it is completely dry before putting it away. When drying, use a towel to remove as much surface water as possible. Leave the affected components in a well-ventilated area away from direct heat sources or sunshine. Thorough drying will be best achieved with the Air Frame diss-assembled. Carefully inspect each part for any signs of damage or deterioration before you use it again. If in doubt, don’t use it.

A: The Air Frame Regular has a footprint of 3.1m X 3.1m and is 2.4m high.

The Air Frame Large has a footprint of 4.5m x 4.5m and is 3.5m high.

You must allow enough space around the Air Frame to assemble and use it. 

A: No, the Air Frame is only designed for use by one person. The potential dynamic movement caused by two people using the Air Frame at the same time, has a risk of putting loads through the Air Frame that it is not designed to withstand. The Air Frame is designed to be loaded centrally, evenly distributing the load between each leg. This is much less likely with two users, not to mention the increased risk of colliding with one of the legs.

A: No, the Air Frame must only be rigged to via the D Shackles on the Top Bar. They are the only attachment point on the Air Frame which is rated for use by the manufacturer. The three D shackles are positioned to ensure that the load is evenly distributed through each leg of the Air Frame. Rigging from anywhere else can cause an uneven load distribution and potentially damage the Air Frame.

A: No, you can only rig equipment directly from the D Shackles. The use of pulleys or more complex load-bearing systems is not allowed with the Air Frame. The load must remain within the footprint of the Air Frame and be evenly distributed between each leg. This is only reliably achieved by rigging directly from the D Shackles. 

A: The Air Frame is available in two sizes, regular (2.4m high) and Large (3.5m high). Conversion kits are available to convert your Air Frame from one size to the other. 

Additional modifications to make the Air Frame taller are not allowed and carry a serious risk of damaging the Air Frame with a high potential for injury or death.

A: They do not need to be ‘tight’, just done up enough to have no slack in them. 

The stabilisation cables are there to support the Top Bar of the Air Frame, while they must always be used, they do not directly hold any load. The bars on the adjustment barrel of the Rigging Screws are deliberately short to prevent over-tightening. The most important thing is that all 4 stabilisation cables feel about the same tightness as each other. If you press against one of the cables you should be able to deflect it by a few centimetres by hand. Once done up, all of the cables should deflect about the same amount when pressed with about the same force.

A: There are 4 spare pins and split rings included with your Air Frame. If you need any additional parts then spares of each part are available to buy. Never use the Air Frame without a part or if any part is not functioning correctly.

A: The wooden components of the Air Frame are made from a natural material. As such no two parts will ever be the same. Small differences in colour, weight and appearance are completely normal. If you think that something has changed then inspect it very carefully for any signs of deterioration. If in doubt, do not use it. 

A: It’s not a good idea! Beaches have a lot of potential hazards to the lifespan of your Air Frame. The sand is likely to get into the joints and threads of the Air Frame. This could prevent it from being assembled correctly or cause premature wear on the parts. The salty environment carries a high risk of causing corrosion on the metal parts of the Air Frame, even the stainless steel parts are at risk of this. Great care must be taken to ensure that the Air Frame is always set up on stable solid ground that can support the weight of the feet of the frame. Sand is not an ideal surface for this.

A. The Air Frame is guaranteed for 3 years from the date of purchase. This guarantee covers defects in materials or workmanship but does not cover normal wear and tear, misuse or accidental damage

Yes, before each use carefully inspect the whole frame in good light. Pay particular attention to the wooden sections, look out for any cracks, splits, elongation of holes, signs of rot and infestations of animal or plant life. Look for wear/damage around pins and holes.

More than 10% wear on any hole or pin is considered to be worn out. Any sharp edges may be carefully removed with a fine file but, consider how they have come to be there and check that further damage has not occurred.  If in doubt, do not use it.

Any compatible equipment can be used if rigged correctly.  For single-point equipment, must be rigged from the middle point.  See instructions for clear details on rigging your equipment.